Live animal. We bag it fresh with oxygen for the trip — in-store pickup is best. Live arrival is covered: report any loss within 24 hours with a photo.
Delivery to your region
We deliver to selected areas. Use “Locate me” at checkout to check your area and see the fee.
Pickup — free or nearby
Collect free at our shop, or choose another pickup point for a small fee — pick your day at checkout.
Checked, tested & working
We inspect every order before it reaches you — each item confirmed in good condition and fully working.
Live arrivals guarantee
Live animals and plants can't be returned once collected or delivered, except for death or damage before delivery — reported within 24 hours with photos.
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